Question 1

How do I report an injured animal or bird in Surat?

Accepted Answer

You can report an injured animal or bird by calling our 24/7 emergency helpline at +91 77788 84411. Provide details of the location and the condition of the animal.

Question 2

What areas do you serve for animal rescue?

Accepted Answer

We primarily serve Surat city and surrounding regions in Gujarat, India, offering emergency rescue, on-site first aid, and medical transport to our center.

Question 3

Can I volunteer with Premal Jivdaya Trust?

Accepted Answer

Yes, we welcome passionate volunteers! You can help with rescue coordination, animal care at the center, awareness campaigns, or administrative support. Contact us to apply.

Question 4

How does the trust use donation funds?

Accepted Answer

Donations are used directly for veterinary medicines, bird surgical supplies, feed, maintenance of the animal shelter, ambulance fuel, and running our free emergency treatment helpline.

Question 5

Is the veterinary treatment center open 24/7?

Accepted Answer

Yes, our medical center and emergency rescue team operate 24 hours a day, 7 days a week, ensuring care is always available for critical animals.

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